Refunds & cancellation
How subscription cancellation, billing questions and refund requests work.
Effective and last updated:
1. Before paying
Paid subscriptions are available only when Tuduni enables a working checkout. Review the price, currency, billing interval and renewal conditions shown there. Free use and complimentary access do not create a refundable payment. This page does not promise a trial, money-back period or automatic refund.
2. Cancel a subscription
If you have a paid subscription, open Billing and use the cancellation or provider billing-portal controls. A confirmed cancellation stops renewal; access ordinarily continues until the end of the paid period shown in your account. Cancellation alone does not automatically refund an earlier payment. If controls are unavailable or cancellation fails, contact vishalbais@gmail.com. Request cancellation before renewal and keep the confirmation.
3. Billing errors and refund requests
For a duplicate, unauthorized or incorrect charge, or another refund request, contact vishalbais@gmail.com with your account email, payment date, amount and transaction reference. Never send card numbers, passwords or security codes. We review requests against the purchase terms, the circumstances and applicable consumer law. Refund approval and processing depend on those facts; where approved, refunds are processed through the payment provider to the original method where possible. Your bank or provider controls posting times.
4. Account deletion and consumer rights
Cancel paid billing before deleting your account. Deleting an account is separate from cancellation and does not itself request a refund. We may retain transaction records for legal and accounting requirements as described in our privacy policy. Nothing here limits refund, cancellation or other rights that cannot be excluded under applicable law. Operator: Vishal Singh Bais, India.
Operator: Vishal Singh Bais, India. Contact: vishalbais@gmail.com.